LEGAL
Terms of Service
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These Terms of Service govern your access to and use of the LaunchFirst website and services. By using the site or engaging LaunchFirst, LLC for consulting services, you agree to these terms.
1. Services
LaunchFirst, LLC delivers structured consulting services in business formation, capital readiness, and ongoing business consulting. Specific scope is defined in each engagement letter or order form.
2. Not legal, tax, or investment advice
LaunchFirst is not a law firm, CPA firm, registered investment adviser, registered broker-dealer, or FINRA member. We do not offer or solicit securities. All content on this site and all deliverables produced under our consulting engagements are for informational purposes only and do not constitute legal, tax, or investment advice. Engage qualified counsel for legal, tax, and securities matters.
3. Engagement scope and pricing
Pricing is fixed at the engagement level. Out-of-scope work requires a written change order and is billed at the agreed rate. We do not bill discovery time and do not extend scope without written approval.
4. Client responsibilities and document delivery
Clients are responsible for accurate and timely delivery of inputs (financial records, organizational documents, ownership data) required for engagement deliverables. Delays in client inputs may extend timeline; quality of inputs determines quality of outputs. If Client fails to deliver requested documents within a reasonable amount of time, LaunchFirst may pause the engagement until items are received. Engagement timelines automatically extend by the length of any pause period. LaunchFirst is not responsible for delays caused by missing or incomplete client materials. Resumed work is subject to scheduling availability.
5. Confidentiality and privacy
Both parties agree to keep confidential information confidential, with customary exceptions for legally required disclosures. Specific NDA terms are documented in the engagement letter. LaunchFirst uses commercially reasonable measures intended to protect confidential information.
6. Intellectual property and data room ownership
Deliverables produced under an engagement are licensed to the client for the client's use upon final payment. Templates, methodologies, generalized know-how, and tools developed by LaunchFirst remain LaunchFirst's intellectual property and may be used in future engagements. The Data Room's ownership and custodial control is transferred to the client upon confirmation of final cleared payment. Following transfer, the Client is solely responsible for long-term storage, retention, and management of the Data Room and its contents.
7. Payment terms
Standard terms are 50% deposit at engagement signature and 50% upon delivery. Recurring retainers are billed monthly in advance. Change Orders are paid at the time of client approval. Other payment arrangements may be agreed upon with LaunchFirst, including auto-pay weekly payments over the engagement period. Late payments accrue interest at the rate stated in the engagement letter.
8. Limitation of liability
LaunchFirst's aggregate liability for any engagement is limited to the fees paid by the client under that engagement. We are not liable for consequential, incidental, or indirect damages.
9. Indemnification
The Client agrees to indemnify, defend, and hold harmless LaunchFirst, LLC, its principals, officers, employees, and agents from and against any and all third-party claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) information provided by the Client; (b) the Client's conduct; (c) the Client's implementation decisions; (d) regulatory violations by the Client; (e) the Client's misuse of deliverables; or (f) the Client's business operations. This indemnification does not extend to claims arising from LaunchFirst's gross negligence, willful misconduct, or fraud.
10. Dispute resolution
Disputes are resolved through good-faith negotiation, then mandatory non-binding mediation in the State of Florida. If a dispute is not resolved within 30 days of the initiation of mediation, the dispute will be submitted to binding arbitration administered in the State of Florida.
11. Governing law
These terms are governed by the laws of the State of Florida.
12. Changes to these terms
LaunchFirst may update these Terms periodically. Material changes will apply prospectively and become effective upon posting or written notice. Continued use of the site or services after an update constitutes acceptance.
13. Contact
Questions about these terms: team@launchfirstgroup.com.